Updating Microsoft Office (Service Packs) using Software Updates

0

Today I got a support call from a customer, where all software update was being deployed successfully, except the Microsoft Office 2010 Service Pack 2. About a year ago, I had customer with a similar issue, so I though, it might be worth sharing in a blog post…

At this customer all clients was stuck at “Downloading (87% Complete)….”

clip_image002

System Center 2012 Configuration Manager had a lot of great built-in reports, and the report; “Management 7 – Updates in a deployment missing content”, will show what deployed updates is missing content in the packages/distribution points.

The report showed us, that all Norwegian language files was missing.

clip_image004

The customer was running an English version of Office 2010 with additional language packs installed. English, Danish, French, German and Norwegian.

clip_image006

By default, all these languages (except Norwegian and Danish) is selected languages for Software Update Point Component.

clip_image007

The solution (very simple)

1. Add support for the missing language (Norwegian).

2. Re-download the update, and update the distribution point.

3. Sit back and watch your reports…

 

image

Enjoy.

About Author

My name is Ronni Pedersen and I'm currently working as a Cloud Architect at APENTO in Denmark. My primary focus is Enterprise Client Management solutions, based on technologies like AzureAD, Intune, EMS and System Center Configuration Manager. I'm is also a Microsoft Certified Trainer and Microsoft MVP in Enterprise Mobility.

Leave A Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.